Ridesharing Frequently Asked Questions

VanStar uses a sophisticated ride matching software that helps potential vanpoolers locate others nearby that share a similar commute. A carpool option is also available within the ride matching software.

You can add yourself to a vanpool wait list and a seat becomes available.

The Guaranteed Ride Home (GRH) program is available when an unscheduled event alters your work day routine. Each vanpool participant is eligible to receive six (6) GRH vouchers per calendar year. This service guarantees you a FREE ride back to your point of origin.

The price is based on the number of miles you commute each month. The average fare is between $50 - $150 a month per rider.

The average vanpool rider saves around $4,000 a year on gas, maintenance and vehicle wear and tear.

VanStar ridesharing reduces the number of vehicles commuting every day. This reduces pollutants and increases air quality in the Middle Tennessee region. 

Yes. A minimum of 5 participants are needed to begin the process. Simply contact our VanStar team for assistance.

Since vanpools help you share a ride with commuters who live nearby, the vanpool group will determine where to pick-up and drop-off their riders.

VanStar encourages participants to share the role of driver. This will allow everyone an opportunity to relax and enjoy the commute.

VanStar driver criteria:

• Submit VanStar driver application
• Retain valid driver license
• Minimum age 25 years
• Accepted Motor Vehicle Report (MVR)
• Satisfactory completion of online safety course

Authorized drivers are insured through the VanStar program.